PRINTER

PaperCut Hive | Pinnacle College
Pinnacle College · IT Services

PAPERCUT
HIVE

Print from anywhere and release your jobs securely at any printer. Follow the steps below to get set up in minutes.

🪟 Windows 🍎 macOS 🔵 ChromeOS ☁️ Cloud Print
PaperCut Hive
📬
Before you begin: Check your inbox — your IT administrator will send you an invitation email with a Get Started button and a unique setup link. Do not share this email with anyone else. Invite links expire, so use it promptly or contact IT for a new one.
Setup Guide

How to Set Up PaperCut Hive

01

Open Your Invitation Email

Your IT administrator will send you a PaperCut Hive invitation email. Click the Get Started button inside. This will take you to a setup page with 3 simple steps. Your invite may also contain a QR code or access code — keep it private.

Invite links expire — use it promptly or ask your admin for a new one.
PaperCut invitation email
02

Download & Install the PaperCut Hive App

From the setup page, download the PaperCut Hive print client for your device. Run the installer and follow the prompts. The app installs a "PaperCut Printer" on your device that you'll use to send jobs to any printer in the organisation.

🪟 Windows 🍎 macOS 🔵 ChromeOS
Download PaperCut Hive
03

Log In & Link Your Account

Once installed, the app may prompt you to log in using your Pinnacle Google account (@pinnacle.sa.edu.au). This links your device to your PaperCut Hive account so your print jobs are securely tied to you.

At some organisations this step happens automatically when you first print.
Google Sign In
Sign in with your
Pinnacle Google Account
@pinnacle.sa.edu.au
04

Send a Document to Print

Open any document and press Ctrl+P (Windows) or ⌘+P (Mac). Select Follow-Me Cloud Printer from your list of printers and click Print. Your job is sent securely to the cloud and waits until you release it.

Jobs that aren't released within the set time limit will be deleted automatically.
Printer
☁️ Follow-Me Cloud Printer
Copies: 1  |  B&W  |  2-Sided
Print
05

Walk to Any Printer & Release Your Job

Go to any printer in the school. Choose one of the release methods (ID card, PIN, mobile app or QR code). Confirm your job, make any last-minute changes, then press print. Collect your document from the tray.

You can select all, some, or just one job to release at a time.
Release print job at printer
At the Printer

How to Release Your Print Job

Once your document is in the cloud queue, use any of these methods to release and print it at any school printer.

📱
Mobile App
Use the PaperCut Hive mobile app on your phone. Scan the printer's QR code or select the printer from the app to release your job wirelessly.
🔢
PIN Code
Enter your unique PIN on the printer's keypad or touchscreen. Your queued jobs will appear — select which ones to print.
📷
QR Code
Open the PaperCut app and scan the QR code displayed on the printer's screen to instantly authenticate and release your jobs.
💳
ID Card / Badge
If your school uses card readers, tap your staff or student ID card to the card reader on the printer to release your print jobs.
🌐
Web Browser
Visit the PaperCut web interface on any device connected to the school network to manage and release your queued print jobs.
🖥️
Printer Touchscreen
Log in directly on the printer's built-in touchscreen using your school credentials to view and release your print queue.
Good to Know

Tips & Reminders

🔒
Secure Printing
Jobs sit encrypted in the cloud until you physically release them. Documents never print automatically — no uncollected pages left in trays.
⏱️
Job Expiry
Unreleased jobs are automatically deleted after the configured time limit. If your job disappears, just print again from your device.
🖨️
Any Printer
Send once, print anywhere. Use any PaperCut-connected printer across all campuses — Gilles Plains, Elizabeth East or Golden Grove.
🔑
Keep Invite Private
Your invitation email contains a unique link tied to your account. Never forward it or share the access code with anyone else.
⚫
Save on Costs
Switch to black & white at the printer release screen to reduce costs. You can also select specific pages rather than printing a whole document.
🆘
Need Help?
If the app won't install, your account won't link, or jobs aren't appearing — log a support ticket via Freshdesk or contact IT directly.

Having Trouble?

Log a support ticket with the IT team and we'll get you sorted.